Payment Gateway

The advent of Internet has brought the consumers and businesses closer by getting them online. The ability to make and receive payments online saves both time and money. Payment systems in tandem with pervasive computing enable payments to be made anytime, anywhere and from any device.

Tarang Merchant Payment Gateway is a comprehensive multi-channel transaction processing system and is robust, scalable and highly reliable. It mediates the commercial transactions between online as well as point-of-sale merchants, their customers and the acquiring banks.

This Merchant Payment Gateway is accessible via various communication channels viz. PC, PDA, Java/WAP phones, SMS phones. It authenticates payment requests and enables settlement by communicating with one/more payment settlement hosts.

• Multi-Channel Acquiring (POS, e-POS, EMV-compliant POS, ATM and Internet)
• Additional Payment Instruments (Purchase/Corporate Cards, Private Label Cards, Loyalty Cards, e-Cheques in addition to standard Credit Cards and Debit Cards)
• Multi-Channel Access (accessed from various devices viz. PC with Internet Connectivity, PDAs, WAP-enabled MobileHandsets & supports SMS-based payments, WAP-Mobile originated payments)
• Integrated Fraud Management Module
• Configurable Alerts for Merchants and Acquirers
• Messaging between various entities
• Handling Proof-of-Dispatch
• Chargeback Handling
• Workflow Management
• Transactional Security (3D Secure authentication Tarang's Merchant Payment Interface , SSL support, 3DES, PKI based encryption, Digital certificates)

Tarang's product has unique feature of providing the MPI (Verified by Visa) module integrated in its Merchant Payment Gateway. This provides way for higher security, mitigating risks for payment service providing companies and merchants.

• Operating Systems: Sun Solaris, Windows 2000/NT, HP UX, Linux
• Webserver: Weblogic, I-Planet, Websphere
• DB Server: Oracle 8i & above, SQL Server 7.0 & above
• Application Server: Any J2EE compliant application server
• Messaging Server: JMS Service available with any J2EE compliant application server

Our payment services comprise the following building blocks.

• Tarang Payment Services
• Merchant Connectivity Kit
• Recurring Billing and One time Payments
• Electronic Check Processing
• Settlement and Refund Services
• Chargeback Management
• Reporting

Merchant stores or businesses over the Internet are looking out for a faster, cheaper and efficient way of accepting online payments by their customers. The advancement in E-commerce is forcing merchants in large numbers to quickly adapt to the changing standards and enable faster integration of their websites for accepting online payments and thereby impacting sales revenue. Internet Customers choose the Merchant products and services through the shopping cart facility over the merchant websites. However, the shopping cart connectivity to the payment gateway is the backbone of a seamless online transaction. Tarang's Merchant Connectivity Kit (MCK) is designed to connect Merchant Websites to Payment Gateways. Our solution supports websites built in virtually any platform, namely, Java, Perl, ASP, etc.

In addition to our Merchant Connectivity Kit (MCK) solution, Tarang can also pioneer for Merchant Website Application development and provide its customers a cost-effective way of building an E-commerce website.

Tarang offers its services to any/all of the below category of enterprises.

• Retail
• Manufacturing
• Insurance
• Education
• Government

Triple Sales: Several studies by leading Marketing Research Firms have shown that the average size of online transactions through E-commerce is up to three times larger than cash and check orders

No more trips to the bank or bounced checks: Merchants are assured of their payments and these impacts the liquid assets available for ready use. Customers leverage the easy to use facility of using Credit Cards that is not found in the ordinary use of Checks as a 'Mode of Payment'.

Value Add: Customers will have more Value addition from a traditional payment approach.

Branding: Merchants can establish strong branding thereby enabling themselves as a stronger player in the market and gain lead over competition.

Modern day payment options provide a wide variety of choices to customers who pay their bills online. Customer can choose to pay their bills in a single one-time Payment option or may choose to pay in equal monthly installments based on a specified repayment time period. In case of installments, payment systems should capture or automate the process of processing recurring bills and integrate the same for the benefit of the merchant.

• Billing in Multiple Currencies
• Tarang Payment System supports both subscription and installment payments
• Billing via all Major credit cards
• Choice of more than one payment schedule (weekly, biweekly, monthly, bi-monthly, quarterly, twice-yearly, yearly etc.)
• Historic view of Payment Data is made available
• Reporting capabilities

Customers often prefer backward compatibility when it matters to Payments. Checks are still a popular medium of paying-off customer liabilities. Tarang's Electronic Check Processing solution helps expand electronic payment options by inclusion of check processing to boost sales and increase revenue. Check processing involves online capture and transactions over the Checking account of the Customer.

Customers can choose to pay one-time or recurring payments online from their checking accounts. Our E-check solutions comprise the following.

• eCheck (One time and Recurring payments) through Payment Gateway real-time or batch processing
• Virtual Terminal involves accepting electronic checks by entering the customer's account data over:
• Phone
• Mail
• At the Counter

• Greater Customer Satisfaction: eChecks are Convenient, Flexible, Controlled with additional financial benefits of no postage expenses, late fee charges etc
• Enhanced Cash Flows: eChecks eliminate the time consuming process of paper-based check processing
• Reducing Costs: eChecks enable lower remittance processing costs, reduce no. of collecting agency cost, reduced average days outstanding in the case of account receivables
• Wider use of Checking Accounts: Checking Accounts can be effectively leveraged with reduced credit liability
• No need of Credit Card: Customers can make Online Payments without the need of Credit Cards
• Greater Customer Loyalty: Customer will prefer to use a simplified way of payment over checks and also avail the benefits of transaction online goods and services

The common payment related transactions are Authorization, Sale, Capture, Refund, Void, Reversal and Settlement/ Reconciliation . Merchants who accept online Electronic Payments/ Financial Transactions need to be settled and reconciled and the resulting discrepancies and chargebacks should be properly handled. To fulfill this purpose, Payment Systems need to be automated and should seamlessly integrate with Payment networks.

Settlement can be done both in real-time as well as in a batch process.

Chargebacks are an inevitable risk of Credit Card processing. A Chargeback is the process of returning transaction funds to the customer or cardholder. The card issuer initiates the process after the cardholder has successfully disputed a transaction or it has been proven fraudulent.

The Chargeback process is explained below

• Card member disputes Charge and gets credit
• Card Issuer sends transaction back to the Credit Association
• Association sends transaction to the processor/ acquirer
• Merchant gets debited for chargeback

The Acquirer/Merchant can represent a Chargeback. Representment is an attempt to return the Chargeback back to the Issuer. A Second Chargeback is also possible when the Issuer returns the Representment to the Acquirer/Merchant. If the Issuer or Acquirer still disputes a chargeback they must file for a ruling by the Association. This is known as Arbitration.

With the huge success of Analytics as a Management Approach in organizations that determine Customer patterns and get an enhanced view of profits or loses, reporting has gained significant momentum in any software system. In Payments, transaction logs, administration, audits and periodical reports are essential artifacts at any point of time. Tarang's reporting solutions are user friendly, advanced, flexible and are available in multiple formats such as CSV, DHTML, PDF and XML.

• Generate Transaction Summary and Maintain Transaction History for cross-references.
• Generate Electronic Settlement and Reconciliation reports for Billing
• Generate Processor related reports
• Match Payments to Orders
• Generate Exception reports to debug failure of transactions
• Represent Chargebacks and Representment
• View Operator logs and Administration activities of Merchants and Bankers